Internet | Support Services

Every client relationship we have is important to us. We pride ourselves on our excellent customer service and do our best to meet all the needs of our customers. Feel free to contact us about your project, we would love to hear from you!

WEBSITE HOSTING

Finding fast, reliable hosting is paramount to a successful website. ProMedia provides safe and secure hosting that is second to none and hosted in Australia.

With 17 years in the business, we certainly understand the importance of having your business website operating at full speed. We ensure all of our websites are fully operational, on the fastest servers, using the latest server scripts and software to deliver 24/7 uptime.

At ProMedia we provide personalised web hosting packages designed to suit your all your business needs, while providing the peace of mind that your data is safe and secure.

WEBSITE UPDATES

At ProMedia, supporting our customers is our number one priority. We guarantee that all requests for website updates are usually done within the hour. If the updates are more complex and will require more time, we give you an accurate timeline so you can plan accordingly.

We treat every client with superior service so you know how much you mean to us.

WEBSITE BACKUPS

At ProMedia we can provide you with a website backup service so you can feel safe that your data and files are safe and secure. We backup all the MySQL Databases used on your website as well as all your PDF, graphics and website documents. It will give you peace of mind that you will always have copies of all your latest business data.

WEBSITE AUDITING

How do you know if your website is performing at an optimal level? Instead of relying on a confusing mass of subjective opinions from the street, get some clarity. ProMedia can do a website analysis and give you a professional, informed review on ways that you can improve your online presence to maximise your potential.

WEBSITE MAINTENANCE

ProMedia’s Website Maintenance Service is a great way to keep your website up-to-date and full of fresh, searh engine optimised content. This service can also be used to integrate new features, enhancing your website’s functionality and making it more interactive.

ProMedia offers a range of website maintenance plans to suit your business needs. Just call us or drop us an email to find out more detail.

WEBSITE SECURITY

Your website is your brand, your storefront, and often your first contact with customers. If it’s not safe and secure, those critical business relationships can be compromised. The threats can come in many forms – infecting a website with malware in order to spread that malware to site visitors, stealing customer information, like names and email addresses, stealing credit card and other transaction information, adding the website to a botnet of infected sites, and even hijacking or crashing the site.

At ProMedia we take website security very seriously. We install additional firewalls to protect your website 24/7 to give all of our client’s peace of mind.

Ao ProMedia Design Studios we take exceptional care of our clients. If you have a project you would like to talk to us about, feel free to contact us! We look forward to being of service to you!

What our clients say? all testimonails